What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method data. If you deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your wallet balance.
-
1
We also collect device identifiers and session data to keep your account secure across mobile and browser sessions. This data is used solely to operate your account, process withdrawals, and meet any obligations required under applicable law in eligible regions. We do not sell your personal
-
2
data to third parties. Cookies and similar tracking tools are used to remember your login state and preferences — you can manage these through your browser settings. Data is retained for as long as your account remains active and for a period after closure as required
-
3
by applicable regulations. Access to your data is restricted to authorised staff and systems involved in account operations. Where local law permits, you have the right to request a copy of your data, ask for corrections, or request deletion by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.